Privacy Policy

Privacy Policy

Nashville Puppy Academy
Effective Date: June 1, 2026
Nashville Puppy Academy (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information

  • Information We Collect We may collect the following categories of personal information: Contact Information: Name, phone number, email address, and mailing address. Pet Information: Details about your dog(s) such as name, breed, age, and training history. Account and Booking Information: Information provided when you book training sessions, classes, or other services. Communication Data: Records of your communications with us, including emails, phone calls, and text messages. Website Usage Data: IP address, browser type, pages visited, and other analytical data collected through cookies and similar technologies. We collect this information directly from you when you fill out forms on our website, book services, contact us, or sign up for text message communications.
  • How We Use Your Personal Information We use the personal information we collect to:Provide and manage our puppy training programs and services. Communicate with you about appointments, training updates, reminders, and customer service. Send text message (SMS) notifications related to your dog’s training schedule, progress reports, payment reminders, and other service-related updates. Improve our website and services through analytics. Respond to your inquiries and fulfill your requests. Comply with legal obligations.
  • SMS/Text Message Communications When you voluntarily provide your phone number and consent to receive text messages from Nashville Puppy Academy, we may send you SMS messages from our company phone number for operational and service-related purposes (e.g., appointment confirmations, training reminders, and updates). Important SMS Consent Information: SMS consent is not shared with third parties or affiliates. Your consent to receive text messages applies only to communications directly from Nashville Puppy Academy. You can opt out of receiving SMS messages at any time by replying STOP to any text message we send you. Message and data rates may apply. Message frequency may vary.
    By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Nashville Puppy Academy. This includes SMS messages for customer care, account notifications, marketing. Message frequency varies. Message and data rates may apply. See privacy policy at https://nashvillepuppyacademy.com/privacy-policy/. Message HELP for help. Reply STOP to any message to opt out.
  • Sharing Your Personal Information We do not sell your personal information.
    We may share your information only in the following limited circumstances: With service providers who assist us in operating our business (e.g., scheduling software, payment processors, email service providers) under strict confidentiality agreements. When required by law or to protect the rights, property, or safety of Nashville Puppy Academy, our clients, or the public. In the event of a business transfer (merger, acquisition, etc.), subject to standard privacy protections. We do not share your SMS consent or phone number with any third parties or affiliates for marketing or any other purposes.
  • Data Security We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no security system is completely infallible, and we cannot guarantee absolute security.
  • Your Rights and Choices
    You may: Request access to, correction of, or deletion of your personal information. Opt out of text messages at any time by texting STOP. Withdraw consent for non-essential communications. To exercise these rights, please contact us using the information below.
  • Children’s Privacy Our website and services are not directed to children under 13. We do not knowingly collect data from children under 13.
  • Changes to This Privacy Policy We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on our website and updating the effective date.
  • Contact Us If you have any questions about this Privacy Policy, please contact us at: Nashville Puppy Academy
    Email: info@nashvillepuppyacademy.com
    Phone: 615-671-9572
    Address:     501 Union St Ste:545 #979379 Nashville, TN 37219